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HBA Mid-Atlantic Region presents

Marketing to the Habitual Mind: How to Become Your Customer's Habit


Date and time
Wednesday, 24 June
12:00PM - 01:00PM EST
Location
Webinar

Event Contact
Emily Basca
610-213-9061
Competencies
3. Exhibits business and industry acumen

Please note this webinar will take place from 12 – 1 PM ET. Please convert into your local time zone and mark your calendar accordingly.

Registration for this webinar is a brief, two-step process. Once you’ve completed your registration here, you will receive an email with instructions on how to receive the link for the webinar.

The field of Behavioral Economics has made major inroads into pharmaceutical marketing. Virtually everyone in our industry has read Daniel Kahneman’s Thinking Fast And Thinking Slow, and many marketers are trying to use decision making shortcuts like biases and heuristics to their advantage in developing marketing tactics. There’s only one problem. As Kahneman himself admits, Behavioral Economics only applies to decision making, and has nothing to do with most behavior that is the result of habits, not decisions.

This presentation will provide participants with a new perspective on how important understanding and influencing customer habits is to marketing success. Marketing success, after all, is the result of changing customer behavior, not of changing attitudes.
Through a review of habit theory and two case studies, the presenters will discuss a Six Step Habit Formation Model that goes well beyond the more traditional Trigger/Behavior/Reward model. More specifically, they will show the importance of understanding such constructs as the Context in which the habitual behavior is conducted and the Behavior Belief through which Feedback is interpreted to marketing success. They will discuss how a successful launch of a new product involves first selling to the Executive Mind and then transitioning into developing a prominent place for the product in the Habitual Mind.

The presentation will conclude with two case studies which demonstrate how opportunities and challenges exist at every stage of the Habit Formation Cycle, and how product teams who don’t understand this fact can stumble in the marketplace.

Audrey Wu, Vice President, ThinkGen, 2019 HBA Rising Star
Richard B. Vanderveer, Ph.D. Chief Innovation Officer, ThinkGen

Registration information
Event is open to: HBA Members and Nonmembers
Online registration is open until one hour before the webinar begins.

Featured speakers

Richard Vanderveer
Chief Innovation Officer
ThinkGen
Audrey Wu
Vice President
ThinkGen
Learning Objectives
1. Why it is essential to fully understand the Habit Map of a treatment area you are about to enter. 2. The necessity of marketing to both the Executive Mind and the Habitual Mind, and how to do both. 3. When it is appropriate to use the Habit Marketing Model, and when to rely on Behavioral Economics.

Registration information

The registration button at the bottom of the page will not show if online registration has closed or if the event has reached capacity. If you are a guest and the registration button is not showing, it may be that this is a member-only event. Read more about the benefits of membership or contact us about membership.

The HBA will make reasonable modifications to policies and programs to ensure that people with special needs have an equal opportunity to enjoy all of its programs. Contact us if you require special accommodations for this event.

 Price LevelRegular
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Registration: Regular Registration

 Member$10.00
 Member - Euro€9.00
 Non-Member$15.00
 Non-Member - Euro€13.00

By registering for this event, you acknowledge that you may be photographed, videotaped and/or audio-taped during the course of the meeting and hereby give permission for your image, voice, or survey comments to be used in education, training, promotion and/or trade and communications media by the Healthcare Businesswomen's Association in any and all media throughout the world, without restriction as to frequency or duration of usage.