Versatility - Dealing with different customer styles
Have you ever had an extremely difficult colleague, manager or customer who creates conflict and makes it difficult to do your job? There may be a good reason. Your social style may be the direct opposite of theirs, making your value systems different in some ways. This workshop, “Versatility – Dealing with Different Customer Styles” will help you understand your personal social style, why you may have conflicts and how to recognize and be more understanding and flexible in dealing with people of different social styles.
Agenda
6:45pm - 7:00pm Check in and networking
7:00pm - 7:45pm
7:45pm - 8:00pm Questions and Wrap Up
Registration information
Event is open to: HBA Members and Nonmembers
Online registration deadline: 18 March 2021
Pricing
| Regular Registration | $10.00 / €9.00 | $15.00 / €13.00 |
Members receive up to 50 percent discount
Event Policies
Photography Policy
By registering for this event, you acknowledge that you may be photographed, videotaped, and/or audio-taped during the meeting and hereby give permission for your image, voice, or survey comments to be used in education, training, promotion, and/or trade and communications media by the Healthcare Businesswomen's Association in any and all media throughout the world, without restriction as to frequency or duration of usage.
COVID-19 Policy
The HBA requires that all persons who participate in in-person events do so at their own risk and that each participant agrees to the following agreement before taking part in the activity and urges all participants to act in such a manner as to protect their own safety and the safety of others.
By registering for this event, I fully understand that my participation in the program is purely voluntary. I desire to participate and agree to act reasonably and prudently under the circumstances. I further understand that any HBA volunteers participating in the activity will act individually and will not represent the HBA. As a condition to my participation the activity, I waive and release the HBA and their officers, employees, and agents from any claim that I may have for any damage to property or injury to my person that may result in whole or in part from my participation.
Special Needs Policy
The HBA will make reasonable modifications to policies and programs to ensure that people with special needs can enjoy all of its programs. Contact us if you require special accommodations for this event.