Managing Conflicts at Work

Event description
We’ve all had a co-worker who’s driven us nuts: a micromanaging boss, a suck-up colleague, a slacker employee. You might think your professional life would improve dramatically if they weren’t around. But they could actually be your ticket to dramatic professional growth. Anytime you find yourself up against somebody who frustrates you, it is usually because you don’t know how to deal with them.

Dealing effectively with internal customer - your co-workers and others inside your organization, including your boss - is just as important as dealing with external customers. Conflict at the office or in the field does occur, and learning how to cope with it is essential to maximizing your professional potential and career success.

Sheri Staak, author (Tune in to WOW Leadership), blogger (The STAAK Report), leader in the healthcare industry (over 30 years of experience with large pharma) will be joining us to talk about managing your way through challenging situations with difficult bosses or peers. Sheri has worked with and managed more than 1,300 sales representatives in highly aggressive and competitive marketplaces. She strives to maintain high levels of engagement with both individuals and management teams in challenging environments and marketplaces, aiming to embody and exemplify what she calls WOW leadership. Sheri is a peak performer in the industry as well as a devoted mentor to up-and-coming WOW leaders.

Learning objectives
1. Learn how to manage conflict with others
2. Reduce your level of stress and frustration dealing with issues with others

Agenda
6:00 PM - 6:30 PM   Registration and networking
6:30 PM - 7:00 PM   Lite bites and program introduction
7:00 PM - 8:30 PM   Program/Q&A

Event location
Marriott Courtyard
2000 NW Executive Center Circle
Boca Raton, FL 33431
1-561-241-7070

Directions

Speaker
Sheri Staak
CEO and president, Sheri Staak International, Inc.
Twitter handle: @SheriStaak

Registration information
Event is open to: HBA members and nonmembers
Online registration deadline: March 10, 2015
Onsite (walk-in) registration: Is allowed

Member rate:
$30 until February 28, 2015
$35 after February 28, 2015

Nonmember rate:
$40 until February 28, 2015
$45 after February 28, 2015

Capacity
Is capacity limited? Yes
Space is limited to 50 registrants.

Cancellations/refunds
Is this event refundable? No

Event questions/support
- Chapter contact for event: Sylvia McBrinn at smcbrinn@gmail.com or 1-954-648-4987
- Membership questions: membership@hbanet.org or 973-575-0606 ext 1
- Online registration assistance: events@hbanet.org or 973-575-0606 ext 3

Visit us online

Pricing

	Member	Non-Member
Regular Registration	$35.00 / €30.00	$45.00 / €39.00

Members receive up to 50 percent discount

Event Policies

Photography Policy
By registering for this event, you acknowledge that you may be photographed, videotaped, and/or audio-taped during the meeting and hereby give permission for your image, voice, or survey comments to be used in education, training, promotion, and/or trade and communications media by the Healthcare Businesswomen's Association in any and all media throughout the world, without restriction as to frequency or duration of usage.

COVID-19 Policy
The HBA requires that all persons who participate in in-person events do so at their own risk and that each participant agrees to the following agreement before taking part in the activity and urges all participants to act in such a manner as to protect their own safety and the safety of others.

By registering for this event, I fully understand that my participation in the program is purely voluntary. I desire to participate and agree to act reasonably and prudently under the circumstances. I further understand that any HBA volunteers participating in the activity will act individually and will not represent the HBA. As a condition to my participation the activity, I waive and release the HBA and their officers, employees, and agents from any claim that I may have for any damage to property or injury to my person that may result in whole or in part from my participation.

Special Needs Policy
The HBA will make reasonable modifications to policies and programs to ensure that people with special needs can enjoy all of its programs. Contact us if you require special accommodations for this event.