Steering Social Dynamic: How to Engage with Tricky Stakeholders
Patricia Malanda, professional coach (Calliopée Sàrl), and lecturer of strategic management, international human resources and project management, (Centre Patronal Vaudois, SAWI, CEFCO and BNF Programme, University of Bern), will share her experience in stakeholder management.
Come learn how to improve your communication style and get the results you want by positioning yourself according to stakeholders profiles, i.e. opponents, passive, hesitant, committed or supporters. Patricia Malanda will give you some hands on tricks that you can have up your sleeves. Optimizing social dynamics management will allow you to successfully communicate, interact and engage with your team and colleagues.
Agenda
6:00 – 6:15 PM Registration
6:15 – 6:30 PM HBA introduction: Sharrin Joos
6:30 – 7:30 PM Presentation by Patricia Malanda
7:30 – 8.30 PM Networking apéro
Special instructions: Public transport - Jordils stop (M2; TL bus 2). By car - Autoroute direction 'Lausanne sud,'exit Ouchy.
Registration information
Event is open to: HBA members and nonmembers
Online registration deadline: November 12, 2017
Onsite (walk-in) registration: Is allowed
This event is nonrefundable.
Learning Objectives
1. Optimize stakeholders management
2. Identify stakeholders, both primary and background and analyze their profiles
3. Adapt your behavior and communication process according to their interests and their profiles
Pricing
| 1 - Regular registration | €26.00 / $30.00 | €34.00 / $40.00 |
| 2 - CVCI International Link members | €26.00 / $30.00 | €26.00 / $30.00 |
Members receive up to 50 percent discount
Event Policies
Photography Policy
By registering for this event, you acknowledge that you may be photographed, videotaped, and/or audio-taped during the meeting and hereby give permission for your image, voice, or survey comments to be used in education, training, promotion, and/or trade and communications media by the Healthcare Businesswomen's Association in any and all media throughout the world, without restriction as to frequency or duration of usage.
COVID-19 Policy
The HBA requires that all persons who participate in in-person events do so at their own risk and that each participant agrees to the following agreement before taking part in the activity and urges all participants to act in such a manner as to protect their own safety and the safety of others.
By registering for this event, I fully understand that my participation in the program is purely voluntary. I desire to participate and agree to act reasonably and prudently under the circumstances. I further understand that any HBA volunteers participating in the activity will act individually and will not represent the HBA. As a condition to my participation the activity, I waive and release the HBA and their officers, employees, and agents from any claim that I may have for any damage to property or injury to my person that may result in whole or in part from my participation.
Special Needs Policy
The HBA will make reasonable modifications to policies and programs to ensure that people with special needs can enjoy all of its programs. Contact us if you require special accommodations for this event.